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Human Behavior and Effective Communication

Objective​

Understand human behavior and effective communication skills and how it applies to flight instruction.

Motivation​

The tendencies and habits of human behavior have a significant impact on the effectiveness of flight and ground instruction.

Timing​

  • 30 minutes

Format​

Elements​

  • Elements of human behavior, including:
    • Definitions of human behavior
    • Instructor and learner relationship
    • Motivation
    • Human needs
    • Defense mechanisms
  • Learner emotional reactions, including:
    • Anxiety and stress
    • Impatience
    • Worry or lack of interest
    • Physical discomfort, illness, fatigue, and dehydration
    • Apathy due to inadequate instruction
  • Teaching the adult learner
  • Effective communication, including:
    • Basic elements of communication
    • Barriers to effective communication
    • Developing communication skills

References​

Aviation Instructor's Handbook pg. 2-1